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DirectX error

DirectX 12 is not supported how to fix

Solution

Working fix scenario

Such a message is usually not about a missing DirectX installer, but about graphics card capabilities, the driver, or the Windows version. Runtime only helps with compatibility libraries.

What to do first

  1. Open dxdiag and check DirectX Version.

  2. In the Display tab, check the Feature Levels of the graphics card.

  3. Update the NVIDIA, AMD, or Intel driver.

  4. If the game asks for a legacy DLL, install the runtime package.

Why this error appears

  • The game displays DirectX 12 is not supported.
  • The required Feature Level is missing in dxdiag.
  • The graphics card driver has not been updated for a long time.

Suitable package

File
dxwebsetup.exe
Type
Web installer
Size
288.4 KB
SHA-256
2cf71d09…26fd612f

This package is selected for the typical runtime scenario of this error. If the problem is related to the graphics card or Feature Level, first check the driver and GPU capabilities.

Download package

FAQ

Quick answers on the error

Can I download just one DLL file?

Better to install the runtime package first: it adds related components and reduces version error risk.

Why is DirectX installed but the error persists?

System DirectX and legacy components are different things. A game may require an old library not present in new Windows.

When won't the runtime help?

If the graphics card does not support the required Feature Level or the driver is damaged, the GPU and driver issue must be fixed.

DirectX versions

Download DirectX for Windows

If the current page does not match your game or Windows, choose a neighboring runtime package. The cards link to individual version pages.

DirectX 12

Recommended

For modern games, Windows 10/11, and current graphics cards.

Current choice For most new games and fresh gaming builds
Windows 10 / 11 Graphics Direct3D 12 ScenarioNew games
  • Direct3D 12 and new graphics APIs
  • Best choice for new games
  • Compatible with modern video drivers

File:directx-12-runtime.exe

Download

DirectX 11

For games from the Windows 7/8/10 era and projects that need a DX11 renderer.

  • Suitable for many games of the 2010s
  • Often needed for DX11 mode

File:directx-11-runtime.exe

Download

DirectX 10

For old games and systems requiring DX10 compatibility.

  • For old engines and graphics modes
  • Helps meet the game requirements

File:directx-10-runtime.exe

Download

DirectX 9

For classic games, D3DX9 components, and old game engines.

  • Helps with d3dx9_43.dll errors
  • Needed by many games of the 2000s

File:directx_Jun2010_redist.exe

Download

Legacy Runtime

Full package of legacy DirectX SDK components for old games.

  • D3DX, XInput, XAudio, XACT
  • Offline installation without additional download

File:directx_Jun2010_redist.exe

Download