DirectX error

The game opens with a black screen how to fix

Solution

Working fix scenario

A black screen is often not caused by a single DirectX file, but by a conflict with fullscreen mode, the video driver, overlays, or old runtime components.

What to do first

  1. Run the game in windowed mode or with the safe launch parameter.

  2. Disable Steam, Discord, GeForce Experience overlays.

  3. Update the graphics card driver.

  4. Install the DirectX runtime package and restart the PC.

Why this error appears

  • The game audio is heard but there is no image.
  • Screen is black after the logo.
  • The game only works in windowed mode.

Suitable package

File
dxwebsetup.exe
Type
Web installer
Size
288.4 KB
SHA-256
2cf71d09…26fd612f

This package is selected for the typical runtime scenario of this error. If the problem is related to the graphics card or Feature Level, first check the driver and GPU capabilities.

Download package

FAQ

Quick answers on the error

Can I download just one DLL file?

Better to install the runtime package first: it adds related components and reduces version error risk.

Why is DirectX installed but the error persists?

System DirectX and legacy components are different things. A game may require an old library not present in new Windows.

When won't the runtime help?

If the graphics card does not support the required Feature Level or the driver is damaged, the GPU and driver issue must be fixed.

DirectX versions

Download DirectX for Windows

If the current page does not match your game or Windows, choose a neighboring runtime package. The cards link to individual version pages.